Netflix is not working on my laptop - netflix is not working on my laptop.Netflix Not Working? Here's How to Fix It
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- How To Fix Netflix App Not Working On Windows 10
By resting the Netflix app to its default settings, the Netflix app may start working properly. To reset the Netflix Windows app, follow the below steps:. Click on the Netflix app then click on the Advanced options link. Now click on the Reset button under the Reset option. After resetting the Netflix app, your problem may be fixed. When you update Windows or install a third-party app then it can corrupt the video drivers of your system.
If you face any such issues then you can easily update graphics card drivers and resolve the Netflix app problem. Reinstall Graphics Card Driver. Once you are sure that you have removed everything, try installing the drivers again. The mspr. The file name mspr. This file is stored in the following directories:. By deleting the mspr. To delete mspr. Now double-click on the C: drive Windows drive to open. From the search box that is available on the top right corner, search for the mspr. Type mspr.
Wait until the search is completely finished. Once the search is completed, select all the files under mspr. Press the delete button on your keyboard or right-click on any one file and select the delete option from the context menu. Once all the files related to mspr. Once the computer restarts, again try to run the Netflix app and it might run without any issues. Sometimes Netflix app does not connect to the internet because it is trying to resolve the server IP address for the entered URL which maybe not be valid anymore and that is why it is not able to find the corresponding valid server IP address.
To flush DNS follow the below steps:. Or you can use this guide to open Elevated Command Prompt. Type the following commands one by one and press Enter after typing each command:.
Make sure to click on Status then scroll down to the bottom of the page and click on the Network and Sharing Centre link. Click on your network connection Wi-Fi , and click on the Properties button. In order to stream videos on Windows 10, Netflix app uses Silverlight.
Generally, Microsoft Silverlight updates automatically to the latest version during Windows update. But you can also manually update it by downloading it from the Microsoft website and then install it. After the installation is complete, restart your computer and check if your problem is resolved or not. If none of the above methods work, then uninstall your Netflix app and reinstall it again.
This method may be able to resolve your problem. This brings up some additional options as well as a list of all the apps you have installed. Scroll down until you find the Netflix app.
Click both of these, and then exit out of this window by closing it on the top right of the window. Open the start menu by pressing the windows key, or by clicking the windows icon on the bottom left of your screen. That will open up the settings menu. Click on home and it will bring up a bunch of different options as well as a search bar. Click on that, then it will bring up the app troubleshooting wizard.
Follow the steps in the wizard where Windows will identify and fix any issues with the apps you have installed on your computer. It can take some time. Press the windows key again, or click the windows icon on the bottom left to bring up the start menu. This contains a whole bunch of temporary files that are fine to delete. It will ask you whether you want to delete the files and hit yes. Open the start menu by clicking the windows button on the bottom left of the screen, or by pressing the windows button on the keyboard.
A new window will open, and there are some options on the left part of this window. From the list of apps find the Netflix app, and there is a box that says Uninstall. Click that and wait for it to uninstall. The Microsoft Store will open and then click on search.
Netflix is a stable platform but in rare cases the server can go down. Download a different browser and try to go to the Netflix website using the different browser. But, Firefox and Google Chrome are both available and can be downloaded for free. And Google Chrome is available on Macs. There are a bunch of plugins that make browsing easier and improve functionality but sometimes one of them can cause Netflix or other websites to not work.
Disabling your plugins and enabling one by one can work to identify which plugin is causing the issue. Then they can begin to cause issues. Most browsers by default are set to update automatically. For example, when you open up your web browser it will say downloading update. With others though, they will only show a color somewhere small on the browser to let you know to update it. Safari is also typically updated when you update iOS. As you may know the cache are small files that are downloaded to your computer to make web pages load faster when you go to them the second time.
The cache can be cleared in the settings. Depending on when you last did it, it may take a while. A note of warning.
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